Tips on Finding a Reliable Towing Company

If you have a car that needs towing, how are you going to choose a detroit towing service? There are many towing companies out there, but you want one that is reliable and trustworthy. In order to ensure that your vehicle gets towed safely and to the destination on time, there are many qualities reliable towing company should have. Here are some tips on finding a reliable towing company in your area.

Go online
The internet has a vast amount of information. You can find reviews, blogs and other material on just about anything. The same goes for the towing company you may be interested in. Sites such as Google reviews and Yelp offer an insight to what prior customers are saying about the company. Social media is another avenue where you can gauge how well a towing company treats their customers. People are always willing to share their experiences and more people are now using social media to write reviews. When you get to the social media page of your choice, simply type in the name of the towing company into the search bar, and it will populate everything that is being posted about that company.

Check out the staff
From driver to office staff, you want to make sure the towing company you hire knows how to give great customer care. When doing your research look for towing companies that clearly state their drivers are licensed and have all the necessary qualifications and training to tow your vehicle safely. When speaking to office staff, listen to their attitude and tone. Are they friendly and helpful? If the staff you are speaking to is rude or seems impatient with your questions, it could signal that the entire company operates that way and may not give the best customer service.

Licenses and insurance
By law, all towing companies need to be licensed and insured, and the requirements vary by state. If any damage occurs while your car is being towed, you don’t want to be responsible. You need to make sure that the towing company you want to hire has all the necessary insurance and licensing so you can have peace of mind knowing you are covered should your car be damaged during transportation.

How much will the towing service cost?
No one wants to get ripped off. Not only do you want your vehicle to get towed safely to its destination, but you also want the cost to be affordable too. Before hiring a towing company, you should get a quote with all the details and all fees disclosed. There is nothing more frustrating than using a service, and then extra surprise fees and taxes are listed after the service has been rendered. If the towing company doesn’t want to put it in writing, then move on to the next one.

Equipment condition
Your vehicle is probably one of the most expensive pieces of machinery you will own. With that being said, you want to make sure the equipment that is being used to tow your vehicle is well-maintained. Faulty equipment could lead to vehicle damage during transport. Make sure you ask your towing company questions about how they maintain their equipment and how often they update their equipment inventory, for instance are they purchasing used tow trucks for sale or do they add brand new vehicles to their fleet? If they are still using the same fort lauderdale tow truck from 20 years ago, you may want to find out why.